Is it okay to call the fire station direct for help?

Any time you need our assistance – you need an ambulance or other fire department assistance – it’s best to call 9-1-1 or 330-626-4113, even if it’s for a ‘non-emergency’ situation.

If the fire department duty crew is off station when you call our business line, the phone call will not roll over to the on duty dispatcher, causing a delay in getting the help you need. Our 9-1-1 dispatchers are highly trained to get all the necessary information needed and will contact us via radio, no matter where we are across the city. This ensures you get the right help as soon as possible.

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