FAQ Topic: Fire Department FAQs

Is it okay to call the fire station direct for help?

Any time you need our assistance – you need an ambulance or other fire department assistance – it’s best to call 9-1-1 or 330-626-4113, even if it’s for a ‘non-emergency’ situation. If the fire department duty crew is off station when you call our business line, the phone call will not roll over to the … Continued

How do I obtain a lock box for my home or business?

Visit the Fire Department COMMUNITY PROGRAMS page. For residential lock boxes, a printable application is available in the link. Completed applications and full payment can be sent or delivered to the fire station. A member of the department will contact you to set up an installation time. For commercial lock boxes, click on the Knox … Continued

What number do I call for Information

In an emergency, call 9-1-1. If you need the assistance of the fire department, please call our dispatch center at 330-626-4113 or 9-1-1. If you need to speak with someone at the fire station for anything other than a response to any incident, please call  330-626-4664.

How can I get a copy of a report?

Call 330-626-4664 weekdays to inquire. Fire reports will be released only after the incident is closed. Emergency medical reports may only be released in accordance with Federal law.

What kind of open burning is allowed?

Within Streetsboro City limits, you may do the following (certain restrictions may apply): Have a barbeque, camp fire or cookout utilizing clean, dry wood, no larger that 2 feet high by 3 feet wide. No permit is required. Eliminate certain agricultural wastes; disease and pest control. Must notify Ohio EPA in advance and meet all requirements. … Continued

Is someone at the fire station all of the time?

The fire station is staffed 24 hours a day, however, there are times when no one is at the station due to multiple calls or training off station. If you need the fire department to respond to your home or business for any reason, please call 330-626-4113 or 9-1-1. Do not call the fire station … Continued

What is the red box at the front of the fire station?

Occasionally, a person driving near the fire station experiences an emergency or otherwise needs to summon the fire department. The call button on the box is a direct link to our dispatch center, making our response faster any time of day or night.

How can I schedule a fire inspection of my home or business?

To schedule a fire safety inspection, call the fire station business line weekdays at 330-626-4664 and ask for the Fire Prevention Bureau. A certified Fire Safety Inspector will schedule a convenient time to conduct your inspection. There is NO FEE for this service.

Are businesses required to schedule an inspection?

Normally, annual fire safety inspections happen automatically. However, if you need an inspection for any reason (insurance company requirement, etc.) just call to schedule. Our Fire Prevention Bureau can be reached at 330-626-4664 weekdays.

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